Since winter is our offseason, many people ask us what we do in the wintertime. In reality, this line of work doesn’t have a real offseason. Throughout the wintertime, we are preparing for the next growing season. Winter is a busy time for us because we are working on the things that help us provide you with the green, healthy lawn you expect during the rest of the year.
During January and February, our office staff works to prepare the renewal letters for our customers and also answers phone calls and emails with incoming questions. Our team also works hard to update all safety data sheets as well as all other documents required for government agencies that govern our industry.
One of our top priorities during the winter season is the maintenance of our equipment to ensure we can provide you with the high level of service you expect.
Our mechanic and our expert support staff work hard throughout the winter season on every truck and piece of equipment we use. Our trucks are thoroughly inspected, repainted, and cleaned. All of our pumps, hoses, and spray reels are checked and rebuilt from top to bottom for optimum performance.
Equipment including spray guns, spreaders, backpacks, and aerators are checked and repaired as needed and or replaced when necessary. Our goal is to have each truck and piece of equipment we use in excellent working order in the Spring and Summer so our lawn care applicators can provide you with the superior service we are known for.
During this time preparing for the upcoming season, our management staff is also hard at work making decisions on staffing, training, equipment, materials used, and website enhancements, among a long list of other important matters related to our operations. To provide you with the best our industry has to offer, we continually evaluate new products and equipment to help improve our processes and services.
Training our staff is another major priority for our management team in the winter and throughout the year. Our managers, office staff, and applicators, receive constant training to enhance the customer experience.
Our comprehensive training program is geared specifically toward new employees. It takes a minimum of 30 days before the new employee can become licensed and is permitted to service your property without supervision. For our managers and returning employees, we have them attend seminars and conferences during the winter to earn continuing education credits towards their commercial licenses in conjunction with our intensive in-house training before the season begins to ensure our entire staff is adequately prepared for Spring and Summer lawn care.
Our management staff works continually to be at the top of the industry. Our general manager is nationally certified by the National Association of Landscape Professionals as a landscape manager. This certification is the highest offered by the industry. Our sales/service managers have a national certification with the National Association of Landscape Professionals as industry certified lawn care managers to ensure the best customer experience.
Now you have a glimpse of what goes on behind the scenes at Superior Lawn Care in the wintertime. At Superior Lawn Care, our number one priority is to provide our customers with the best, most superior service for the upcoming year. We proudly service all areas in southwestern PA, including Belle Vernon, Cranberry, Upper St. Clair, Murrysville, Moon Township, North Huntingdon, Peters Township, Penn Township, Indiana, and North Huntingdon.